Shipping & Returns
Shipping Policy
1. We offer the following shipping types:
- Standard Ground Shipping: 5-7 Business Days
- Expedited 3-Day Shipping*: 3 Business Days
- Expedited 2-Day Shipping*: 2 Business Days
- Expedited Overnight Shipping*: Next Business Day
- Freight Shipping: 5-7 Business Days
2. We ship orders on regular business days Monday - Friday (non-holidays).Â
Orders placed on weekends will ship on the following business day.
Return Policy
1.We offer a simple 30-days "No Hassle Returns" policy
2.Guaranteed Refunds:Â At Newair.com we are happy to offer a refund for newair.com purchases, if the product is unsuitable within 30 days of receipt.
3. FREE Return Shipping:Â We are delighted to offer customers who have purchased an item under 80 lbs FREE return shipping.
4.Restocking Fees:Â We only charge a restocking fee of 15% for items over 80 lbs. For any items under 80 lbs we don't charge any restocking fees.
To learn more, Click Here.