Shipping & Returns

Shipping Policy

1. We offer the following shipping types:

• Standard Ground Shipping: 5-7 Business Days
• Expedited 3-Day Shipping*: 3 Business Days
• Expedited 2-Day Shipping*: 2 Business Days
• Expedited Overnight Shipping*: Next Business Day
• Freight Shipping: 5-7 Business Days

2. We ship orders on regular business days Monday - Friday (non-holidays). 
Orders placed on weekends will ship on the following business day.

Return Policy

1.We offer a simple 30-days "No Hassle Returns" policy

2.Guaranteed Refunds: At Newair.com we are happy to offer a refund for newair.com purchases, if the product is unsuitable within 30 days of receipt.

3. FREE Return Shipping: We are delighted to offer customers who have purchased an item under 80 lbs FREE return shipping.

4.Restocking Fees: We only charge a restocking fee of 15% for items over 80 lbs. For any items under 80 lbs we don't charge any restocking fees.
To learn more, Click Here.